Shipping policy
Shipping Policy
Reservation (pre-order) orders
Stabilicinn is made in small batches in a 100-gallon tank. When you reserve a bottle, your payment method is saved and you are charged $0 at checkout. When reservations reach the 100-gallon batch goal, your saved payment method is charged and we begin production. Reserved orders ship within 3 weeks of the batch goal being reached. We will email you when your card is charged and again when your order ships. How our batches work.
Domestic shipping
Subscription orders and single bottle orders within the Domestic U.S. are shipped free. Shipping to APO/FPO and Post Office Box addresses will be shipped via USPS.
Orders for in-stock product go out within three business days of the order being placed. Business days are Monday through Friday, excluding holidays.
Subscription orders are shipped every 30 days after the first order ships.
Overnight Shipping / Saturday Delivery / Special Circumstances
If you need faster service, please contact CustomerService@Stabilicinn.com and arrangements will be made, if possible.
Shipping to P.O. Boxes
FedEx does not ship to P.O. boxes. Shipments to P.O. boxes will go out via USPS.
Shipments to Armed Forces
Shipments to military post offices (i.e. APO or FPO) can only be shipped via the U.S. Postal Service.
The insurance company will not insure APO/FPO packages due to the troops always on the move and packages that get lost, as well as the theft issues that have been reported. Thus, while we can provide proof of shipment, we cannot be responsible for APO/FPO packages once they leave our facility.
International Shipments
Stabilicinn offers single bottle orders and subscription orders thru postal consolidator for international shipping. The consolidator uses either USPS or direct insertion into international mail carriers.
Costs are determined both by weight of your order and your destination. To find out what is available in your area and service costs, please add your items to your cart, select your country and then enter your shipping address and zip code. Your shipping costs will display along with the available service options and pricing.
For international shipments, all duties, fees, licenses, taxes, and adherence to local laws, regulations and customs, and any other such international issues are the sole responsibility of the customer.
If you do not see your country in our shipping options, please contact CustomerService@Stabilicinn.com for special arrangements.
Shipping to Prisons, Jails, and Other Types of Correctional Facilities
Stabilicinn is not an approved provider and cannot ship to any prisons, jails, and other types of correctional institutions. If you do choose to ship to one of these locations and your package is rejected by the prison, we cannot provide a refund.